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July 5, 2021

Credit Suisse names new chief technology and operations officer

Credit Suisse Group has appointed Joanne Hannaford as new chief technology & operations officer as current COO James Walker will assume new responsibility in the US.

The appointment comes at a time when Swiss bank is planning to consolidate its private banking units after being hit by two back-to-back scandals.

The new appointment will be effective from 1 January next year.

Hannaford will join Credit Suisse Group from Goldman Sachs, where she held a number of senior roles.

James Walker will continue his role until the end of the year, following which, become the deputy CEO of Credit Suisse Holdings (USA), Inc. He will be based in the US.

Credit Suisse chairman António Horta-Osório said: “I am very pleased to welcome Joanne to Credit Suisse, where she will drive the IT and digital strategy of the bank.

“Technology is and will increasingly be a key success factor in financial services and with her skills, Joanne is well positioned to lead our strategic efforts going forward.”

Credit Suisse Group CEO Thomas Gottstein said: “Joanne is a recognised technology professional and her joining the leadership team highlights our commitment to technology as a key factor of success.

“Joanne’s expertise in leading technological changes as well as implementing digital strategies will be key as Credit Suisse further focuses on technology to deliver value for its clients.

“I am very much looking forward to the new perspectives Joanne will bring to the Executive Board. I also would like to thank James for his services over the past years in his role as Chief Operating Officer and look forward to continue working with him.”

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