Sponsored by Smart Communications So much of the world has been transformed by the Covid-19 pandemic that it is almost difficult recalling life before. Certainly, customer service and how customers…
Sponsored by Smart Communications: So much of the world has been transformed by the Covid-19…
Sponsored by Smart Communications Client reporting is one of the most complex aspects of client communication in the financial industry…
Pandemic chaos forced the banking sector to work through some difficult challenges last year and, while a lot was achieved,…
Artificial intelligence (AI) is radically changing the way banks operate. There are already a large number of applications in place…
Regulation has been a dominant feature of banking executives’ lives for several decades now. Governments and financial regulators have taken…
Many customers love the convenience of running their lives from their smartphone or other device. Now, there's an amazing array of high-tech tools to help them make the most of…
The COVID-19 pandemic has radically changed customer behavior and banking operations. Some of those shifts are likely to be permanent. For example, the latest McKinsey global consumer sentiment survey shows that bank…
It has been an exceptionally challenging year for tech leaders around the globe. But it is also an exciting time to lead the technology function. In many cases, the pandemic…
Since the outbreak of Covid-19, businesses are under growing pressure to up their digital game. Long-term plans to migrate legacy applications have been brought forward and there has been a…
Charles Stanley has announced its partnership with the National Theatre to launch a new interview series – Life in Stages – featuring some of the leading names in British theatre.…
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