Celent has released a new report, entitled AI Change Agents in Corporate and Transaction Banking.
The report starts by justifying that it is Time to Pay Attention and then make predictions regarding the Future of Work for bankers and Embedded Intelligence for clients. To make it real, the report spotlights four exemplars: JPMorgan (conversational analytics), Sage (AI assistants and semi-autonomous agents embedded in accounting software), Auditoria (semi-autonomous and autonomous AI agents supporting accounts payable/receivable), and Anthropic (AI agent templates for finance).

The new report is part of Celent’s Pulse series, designed to provide brief, regular updates and viewpoints on trending market themes, providing a view on where the market is moving, who is driving change, and which signals demand attention.

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The report is especially relevant to:

  • Tier 1-3 commercial/investment banks worldwide
  • CIOs, Head of Data and Analytics (enterprise and LoB), Chief Tech Strategy Officers, heads of AI CoE
  • Heads of treasury services/payments/cash management, product and digital channels leaders
  • Vendors of corporate digital banking platforms and digital onboarding solutions
  • Vendors of sales enablement platforms for bankers (e.g., Seismic, Highspot, I2i Logic; tangentially Salesforce)

Further information and to access the report is available via this link.