The global banking and payments industry experienced a 19% drop in new job postings related to personalization in Q4 2023 compared with the previous quarter, according to GlobalData’s Job Analytics. This compares to a 51% decrease versus Q4 2022. GlobalData’s Banking & Payments: Hiring Trends & Signals Q4 2023 report reveals comprehensive insights into hiring patterns, job roles, required skills, geographical trends, and key themes within the industry, facilitating anticipation of future workforce needs. Buy the report here.

Notably, Management Occupations jobs accounted for a 24% share of the global banking and payments industry’s personalization-related total new job postings in Q4 2023, up 13% over the prior quarter.

Management Occupations drive personalization-related hiring activity

Management Occupations, with a share of 24%, emerged as the top personalization-related job roles within the banking and payments industry in Q4 2023, with new job postings rising by 13% quarter-on-quarter. Business and Financial Operations Occupations came in second with a share of 15% in Q4 2023, with new job postings dropping by 34% over the previous quarter.

The other prominent personalization roles include Computer and Mathematical Occupations with an 11% share in Q4 2023, Office and Administrative Support Occupations with a 9% share of new job postings.

Top five companies in banking and payments industry accounted for 29% of hiring activity

The top companies, in terms of number of new job postings tracked by GlobalData, as of Q4 2023 were London Stock Exchange Group, JPMorgan Chase & Co, ANZ Group, Bank of Montreal, and Citigroup. Together they accounted for a combined share of 29% of all personalization-related new jobs in the banking and payments industry.

London Stock Exchange Group posted 986 personalization-related new jobs in Q4 2023, JPMorgan Chase & Co 819 jobs, ANZ Group 637 jobs, Bank of Montreal 490 jobs, and Citigroup 451 jobs, according to GlobalData’s Job Analytics.

Hiring activity was driven by the US with a 42.23% share of total new job postings, Q4 2023

The largest share of personalization-related new job postings in the banking and payments industry in Q4 2023 was in the US with 42.23% followed by Canada (10.78%) and India (9.97%). The share represented by the US was ten percentage points lower than the 52.51% share it accounted for in Q3 2023.

For further understanding of GlobalData's Banking & Payments: Hiring Trends & Signals Q4 2023, buy the report here.

This content was updated on 6 January 2024

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GlobalData’s Jobs Analytics uses machine learning to uncover key insights from tracking daily job postings for thousands of companies globally. Proprietary analysis is used to group jobs into key thematic areas and granular sectors across the world’s largest industries. classifications are used to group patents into key thematic areas and link them to specific companies across the world’s largest industries.