The global banking & payments industry experienced a 52% drop in company filings mentions of artificial intelligence in Q2 2023 compared with the previous quarter, with the highest share accounted for by Mastercard with 92% year-on-year increase, according to GlobalData’s analysis of over 429 banking & payments company filings. GlobalData’s Banking and Payments Predictions in 2023 – Thematic Intelligence report offers more insights into the impact of artificial intelligence and other key themes such as Cloud, Conversational Platforms, and Cybersecurity on the banking and payments industry. Buy the report here.
Notably, artificial intelligence was one of the most frequently referenced themes in Q2 2023, ranking highest in terms of mentions, ahead of big data and quantum computing, according to GlobalData.
Of the top leading companies in the banking & payments industry, Mastercard had the greatest increase in references for artificial intelligence in Q2 2023, compared with the previous quarter. GlobalData identified 71 artificial intelligence-related sentences in the company's filings - 4% of all sentences - and an increase of 92% in Q2 2023 compared with Q2 2022. PayPal’s mentions of artificial intelligence rose by 967% to 32 and CITIC’s by 46% to 19 and Bank of Baroda’s by 117% to 13 and Public Bank’s by 33% to 12.
GlobalData’s Company Filings Analytics also applies sentiment weight to reference sentences, based on whether the sentences are positive, negative, or neutral. Starting at 100 in 2020, an index over 100 is more positive. The overall index for artificial intelligence in Q2 2023 was 105.
To further understand GlobalData's analysis on Banking and Payments Predictions in 2023 – Thematic Intelligence, buy the report here.