Private bank Hampden & Co has unveiled a digital service that will enable its clients to send messages to their private banker directly.
The new mobile app is said to facilitate quicker interaction between clients and their bankers.
Hampden & Co CEO Graeme Hartop said: “Many banks struggle to maintain a balance between technology and personal service.
“Our aim with the new digital banking service is to enable another channel between banker and client, while providing the client with more information and capabilities to help manage their finances.”
While Hampden & Co has made its first major move in the digital space, Hartop told PBI in January that its business will always be rooted in personal relationships. “They also appreciate having one person that can look after their personal and business banking.”
The latest move comes two months after the private bank was chosen for the £275m Royal Bank of Scotland incentivised switching fund.
Hampden & Co formally launched operations in 2015 in Edinburgh and London.
Last May, the bank opened its second office in Edinburgh on South Charlotte Street.
The private bank was set up in 2010 by former chairman of Adam & Company Ray Entwistle, who, in August 2018, Entwistle announced plans to retire.