BBVA Global Wealth, a Zurich-based international private banking unit of the BBVA Group, has implemented a BPO solution based on the Avaloq Banking Suite.
The BPO solution from Avaloq Sourcing Switzerland, formerly called B-Source, completely covers banking processes including back-office services.
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Additionally, BBVA Global Wealth has deployed the e-banking services provided by the Avaloq front solution to provide superior online client services.
On 3 August 2015, BBVA (Suiza), the private banking unit of BBVA in Zurich, has gone live with a BPO solution from Avaloq.
BBVA Global Wealth offers financial services in 32 countries to 50 million customers across the world.
BBVA Global Wealth CEO Alfonso Gómez said: "This solution will certainly help us bringing our business to the next level, in line with the BBVA Group’s digital transformation strategy and supporting our company’s principles: Customer-Centric, Simplicity, Reliability and Globality.
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By GlobalData"With the help of Avaloq Sourcing Switzerland and thanks to the Avaloq front solution we are in a position to further enhance our services, building solid and long-term relationships with our stakeholders."
