Vestmark has introduced Vestmark Pulse, an AI-based system intended to help wealth managers keep track of client portfolios at all hours.
The tool runs in the background and reviews portfolio holdings, SEC filings, market developments, events and client CRM information to detect situations that may require attention and present suggested next steps within the Vestmark platform.
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Vestmark said the system is designed to support a shift from reactive service towards earlier engagement across a firm’s client base.
According to the company, Pulse allows users to carry out tasks inside Vestmark workflows, including rebalancing, withdrawals, trade execution and tailored client communication.
The system is intended to help firms widen oversight, improve consistency between teams and speed up responses across portfolios without increasing operational burden.
The company said a wealth manager can be alerted when a client portfolio moves beyond a concentration threshold, when a “tax-loss harvesting” opportunity appears, or when a market development affects a particular holding.
It said each event is assessed against the client’s portfolio, restrictions and record, and then presented with a suggested response.
The company said Pulse is built to support a range of functions aimed at portfolio monitoring, opportunity identification and timely action.
These include Morning Brief, described as a daily summary tailored to the user that reviews overnight market moves across client portfolios, ranks possible actions and highlights approaching deadlines and planning items.
Vestmark also pointed to Proactive Client Outreach, which identifies clients affected by market developments and those most likely to feel the impact, then prepares tailored talking points, suggested messages and adviser-ready outreach workflows for approval.
Another function, Continuous Portfolio Management, tracks account holdings against market moves and news and presents trade suggestions shaped by client-specific restrictions and tax factors.
Meeting Preparation provides a client snapshot covering allocation, portfolio performance, attribution, liquidity needs and suggested talking points for use before client meetings.
Vestmark said Pulse also includes Compliance Pre-Flight, which checks trade suggestions and client communications against investment policy statements, restrictions, concentration thresholds and regulatory requirements before execution.
The company said the feature is designed around a human-in-the-loop approach, with the wealth manager keeping full control and authority over execution.
Vestmark CTO and chief AI officer Freedom Dumlao said: “The opportunity for AI in wealth management is not to generate more information. Advisors already have more information than they can act on.
“The real opportunity is to close the gap between knowing what matters and doing something about it. Pulse was built for that. It continuously identifies what needs attention, evaluates it in the context of the client and the portfolio, and helps the wealth managers and their teams move directly into action while staying in control.”
