NAB Financial Planning (NAB FP) has revealed plans to realign its business from 1 February 2017 with an aim to deliver better customer outcomes and provide greater support to advisers.

Under the changes, NAB FP will offer enhanced support to its financial advice practitioners from both their leaders and support staff, and the leadership team will be aligned geographically.

NAB FP general manager Tim Steele said: “The changes we’re making demonstrate our commitment to face-to-face advice, and ensure we have a customer-focused business that’s positioned for growth.

“These changes will enable our business to build deeper local relationships with our customers,” Steele added.

As part of the realignment, NAB FP has also decided to slash the number of entry-level advisor roles from 90 to 35. However, the company will create 30 new roles internally.

“Decisions that affect our people are always the most difficult to make, but we expect that these 30 new roles and other available roles across the wider NAB Group will be attractive to many of the affected advisers, and will present opportunities for career progression and development,” Steele said.

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In September this year, NAB created a Consumer & Wealth division and announced a $300m investment in its wealth business.