Mercer, a US-based human resource and related financial services consulting firm, has signed a seven-year administration deal with corporate super fund Mercy Super to offer member administration services.
Mercy Super, a not-for-profit superannuation fund for employees of the Mater Hospital in Brisbane and Mercy Partners, has 12,000 members and $700 million in assets under management.
The deal is expected to be finalised by 1 April 2014.
Ben Walsh s business leader Mercer’s financial services said: "We are looking forward to working closely with Mercy Super to support them in building their capabilities to communicate and engage with their members in a tailored and meaningful way and to further improve the experience and outcomes for members.
"Our top priority in superannuation administration is delivering the highest standard of customer service to members. We provide best-practice administration by ensuring transparency of delivery against service standards and reporting on a broad range of issues," he added.