Private Wealth Management Association (PWMA) has adopted Treat Customers Fairly Charter for private wealth management industry.

PWMA developed this charter in association with Hong Kong Monetary Authority (HKMA). All 47 member firms of the PWMA are expected to follow principles enshrined in the charter.

Go deeper with GlobalData

Premium Insights

The gold standard of business intelligence.

Find out more

The charter is aimed at further boosting customers’ confidence and trust in the private wealth management industry.

“Private wealth management institutions are expected to consistently demonstrate that fair treatment of customers is at the heart of their business models, further inspiring customers’ confidence and trust in the private wealth management industry,” according to a press statement.

To help members in their implementation, the charter incorporates five ‘high-level’ principles together with examples of measures.

HKMA CEO Norman Chan said: “To remain competitive as the premier private wealth management hub in Asia, Hong Kong’s private wealth management institutions need to have a strong corporate culture that offers highly professional services as well as fair treatment of customers. I am pleased to see the PWMA’s full support in promoting Treat Customers Fairly principle by promulgating the Charter today.”

How well do you really know your competitors?

Access the most comprehensive Company Profiles on the market, powered by GlobalData. Save hours of research. Gain competitive edge.

Company Profile – free sample

Thank you!

Your download email will arrive shortly

Not ready to buy yet? Download a free sample

We are confident about the unique quality of our Company Profiles. However, we want you to make the most beneficial decision for your business, so we offer a free sample that you can download by submitting the below form

By GlobalData
Visit our Privacy Policy for more information about our services, how we may use, process and share your personal data, including information of your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.

PWMA chairman Amy Lo said: “The unanimous support for adopting the Charter at our recent Annual General Meeting (AGM) demonstrates a strong commitment on the part of our members to put clients’ interests at the heart of everything we do.

“PWMA member firms understand that this commitment is key to nurturing clients’ trust and building a sound foundation for the continued growth of Hong Kong as a private wealth management hub.”