Credit Suisse Swiss arm CEO Andre Helfenstein has stated that the exodus of its clients has halted and some of the clients who left the bank have made a comeback, local newspaper NZZ has reported.

Late last month, the Swiss bank warned that it could record CHF1.5bn ($1.6bn) loss in the Q4 2022 as wealthy clients withdrew money from the bank.

The embattled bank is currently stressing on its core wealth management business and cutting down on investment banking activities in order to improve its scandal-hit image.

In an interview with NZZ, Helfenstein said: “In Switzerland, the situation has stabilised.

“We are in discussions with customers, and some have already returned their money.”

Responding to a query on any special measures taken by the bank to keep its clients, Helfenstein said: “Only … in the middle and upper customer segments and only in a targeted manner.”

How well do you really know your competitors?

Access the most comprehensive Company Profiles on the market, powered by GlobalData. Save hours of research. Gain competitive edge.

Company Profile – free sample

Thank you!

Your download email will arrive shortly

Not ready to buy yet? Download a free sample

We are confident about the unique quality of our Company Profiles. However, we want you to make the most beneficial decision for your business, so we offer a free sample that you can download by submitting the below form

By GlobalData
Visit our Privacy Policy for more information about our services, how we may use, process and share your personal data, including information of your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.

According to Helfenstein, Credit Suisse’s struggle had impacted the spirit of its staffs, but bank itself is not the reason for employees to make an exit in Switzerland.

He added: “Our (staff) fluctuation rate is usually between 8 and 8.5%. At present, it is only marginally higher.”

Credit Suisse chairman Axel Lehmann also stated that the outflows of client fund at the bank had partly reversed and a very small number of clients had left completely.

Last month, Bloomberg reported that several affluent clients of Credit Suisse had moved to its rival UBS Group in Asia amid concerns of the bank’s troubled financial health.