Wealth Management Systems (WMSI) has acquired S&P Capital IQ’s Financial Communications (FC) business to help its clients maximize the value of customer engagement.
WMSI said that the terms of the deal were not disclosed.
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As a part of the deal, WMSI will utilize its data processing expertise in combination with the education and marketing solutions of FC to strengthen its value proposition in the marketplace, providing clients with fully integrated solutions to maximize customer engagement, personalize the customer experience and proactively address the needs of every customer.
Following the deal, WMSI said that it plans to retain all FC employees and will continue to support and develop the full line of WMSI and FC product offerings.
FC creates and implements business-specific solutions for clients by bringing together professional guidance, relevant content, and flexible delivery.
WMSI will now operate from offices located in West Palm Beach, Florida, Boston Massachusetts, Waltham, Massachusetts, and New York City, New York.
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By GlobalDataAccording to WMSI, the clients will be provided with fully integrated customer servicing solutions to maximize customer engagement and participant outcomes; personalize the customer experience across all servicing channels; and proactively address the needs of every customer through education, meaningful guidance and customized product and service offerings.
John Geli, CEO of WMSI, said: "The purchase of FC is an important part of WMSI’s growth strategy as we invest in product offerings that will empower our clients to better anticipate and respond to customer needs.
"The resources and expertise of the FC team will enable WMSI to take a significant step forward in providing not only multi-channel, customer servicing solutions but the integrated marketing and education programs clients need to improve savings behavior and maximize results," Geli added.
Larry McQuaid, WMSI’s new CRO and former VP and GM of S&P Capital IQ Financial Communications, said: "WMSI will harness the power of data to help our clients address the specific planning and education needs of each and every employee to maximize the value of customer engagement — building investor confidence and fostering long-term financial partnerships along the way."
S&P Capital IQ Financial Communications is a provider of investor education, and marketing communication solutions for financial services firms.
