The Financial Conduct Authority (FCA) in the UK has set out new rules for the way investors will pay for platforms that come into effect from the 6 April 2014.

The regulations will make it clearer to customers what they are paying for, and get rid of the ‘rebate’ style payment commonly used.

The FCA said it can often be hard for investors to compare products and prices, and bias in the market, with the move aimed at making the true cost of services related to platforms clearer.

The current model used by many managers allows them to give the impression they are offering free services, when costs are hidden in annual management charges.

 

Christopher Woolard, director of policy, risk and research, said:

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"These rules ensure that platforms put customers at the heart of their business. Customers will know what they are paying and the service that they can expect. We have listened to industry concerns and have introduced rules that are proportionate, recognise how the industry works in practice and the competitive role platforms play in the market."

Rebecca Prestage, of The Consulting Consortium, a compliance services body, said: "We welcome the creation of a level playing field and the increase in transparency so that consumers will be able to readily compare cost and assess value, whether that be with the use of an adviser or without (execution only).

"Whilst the short term pain will be for platforms and providers, with costs to systems etc, ultimately this will be a good thing for consumers and advisers going forward.

"We would also expect due diligence of platforms to be of increasing importance, as these changes mean that multi share classes will become more common."