Thomas Schaer, Digital Innovations Lead at Appway, tells Private Banker International about how clients are shaping the new means of interaction that private banks need to provide on a regular basis.
Thomas, who presented a live demo of the Appway chatbot at the day-long Private Banker International London Conference on 8 June 2017 at the Waldorf Astoria Hotel, also provided insight on what his main objective was for being at the event.
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